Question: How do I recover a new password for my CoveredCA account?
Answer: Go to the Covered California Online Account, click here. Enter your username if you know it, if not click on “Forgot Username” You can recover your username with your email address and date of birth. To reset your password, click “Forgot Password”. After you correctly answer your security questions, you will be able to enter a new password. If you do not remember the answers to your security questions, it is best to leave them unanswered and call the Covered California Service Center at (800) 300-1506. A Service Center representative can help reset your password.