Question: HI! I'VE ENTERED THE 4 HOUSEHOLD MEMBERS AND CLICKED CONTINUE ON THE APPLICATION, BUT IT KEEPS RE-ROUTING BACK TO YOU MUST FILL IN ALL THE INFORMATION FOR AN ADDITIONAL MEMBER, THERE ARE NO MORE. NO MATTER WHAT I'VE TRIED, IT'S NOT LETTING ME CONTINUE PAST THAT PORTION! HELP!!! THANKS!
Answer: It sounds like you may have accidentally clicked 5 instead of 4 household members at the beginning of app. If that's the case, you should go back to the beginning and fix that. The next place to check is the household relationship page and make sure that the parent/child, husband/wife section is accurate. Are you aware that a Certified Insurance Agent can help you with this at no cost to you. In addition to getting you over the land mines in the application, a knowledgeable agent can be a big help in selecting the right plan and making sure your doctor in in the network for the plan you select. (BTW check your keyboard. Your caps lock key appears to be stuck :)