Question: I just signed up through covered CA for Anthem Blue Cross policy. I tried to make a payment on site but got nowhere. Now what?
Answer: Log in to your Covered California account, go to the summary page and select the "Pay Now" button at the bottom of the page. If you can't do it, let your agent know. He or she can take your payment over the phone.
Geez something not working on CovCA or the Carrier sites- that is not new for sure. But what is this about agent taking payment by phone? How can/is that to be done?