Question: I managed to reach Anthem by phone and paid my premium for January. They processed the payment last week. I still have not received any membership information, card or number. My pharmacy will not honor this plan without a card. Will Anthem will reimburse me for these prescriptions when I file a claim?
Answer: As long as you pay Anthem by January 31st, you can use services covered by your health plan starting January 1. First, be sure the provider (a doctor or pharmacy) is participating in the Anthem "Pathway" network.Once you have proof of health insurance coverage effective January 1, 2014, you can submit the provider's bill to Anthem to process.