Speak with a Covered California certified agent! Call (888) 413-3164 or Shop Online Now

Shop and Compare

California Health Insurance Plans and Rates

It's easy. Just enter your zip code.

Covered California Q&A

Covered California and Obamacare related questions from consumers, employers and agents are answered by Phil Daigle with the best information available at the time. Archived entries may no longer be accurate as the Covered California and Obamacare knowledge-base is evolving quickly. TO REQUEST A PERSONAL RESPONSE INCLUDE EMAIL ADDRESS.

More Income Verification Requests

By on | 3 Comments

Question: I have already received my medical card from Kaiser, selected my primary doctor. I thought I am all set. Out of the blue, I received another letter from Covered California asking for more income verification. At what point do I know that I am approved? Will they send me a letter of approval? My current premium was based on my income in 2012. I told them that I may make less in 2014. They said that I can qualify for more subsidies if I can prove my lower income. How can I prove my 2014 income now? Should I ignore the request and just pay the higher premium. I understand that I will get tax credit if I turn out to make less in 2014,correct?

Answer: You are approved. At this point, Covered California's requests for verification are out of control. I advise you to ignore these requests until you get closer to the 90-day deadline when you will be able to get through to CC on the phone and get them to sort out which of these requests are really needed.


I need to send proof of income where do I send this?

I think there is a lot of repetition and backlogs going on with the income verification. Upon completing my CC application in December, I received a letter in my online account asking for proof of income. I assumed it was because my 2012 taxes were not filed until Oct. 15, hence they couldn’t confirm it electronically. I tried sending the tax return via fax, but the line was always busy. So I sent a copy of the return with the required covered letter via regular mail to the address specified. Now it’s 6 weeks later and I get the same request letter in the mail asking for the same info. I sent it off again yesterday, again with the cover sheet.

Who knows when the “proofs” (as CC is calling them) will be opened and correlated with the correct accounts.

No, you should not ignore the requests. You were conditionally approved pending proof of income. After 90 days if you do not submit the proof you will lose the APTC financial assistance if you did not send that in. Send in some proof, federal tax return, last paystub, and include a letter stating why the income is reflecting higher and why you will be getting less income in 2014, that will be sufficient in your case.

Leave a comment

Do You Have California Health Insurance Questions?

Ask An Expert

View Previous Questions
Call Us at (888) 413-3164

© 2022 California Health Benefit Advisers, LLC
Home / About / Start Shopping / Ask a Question

“Covered California,” “California Health Benefit Exchange”, and the Covered California Logo are registered trademarks or service marks of Covered California, in the United States. This web site is owned and maintained by California Health Benefit Advisers, LLC, which is solely responsible for its content.