Question: I’m at the eligibility verification stage but realized I didn’t count some of my self-employment income. I need to go back and change my income amounts, but I can’t figure out how to do that.
Answer: If your eligibility was already determined using the original income figures, you cannot change the eligibility outcome by making changes to income. It will look like you successfully changed the income numbers, but the final outcome will not change. You will have to “withdraw” and restart the application.