Question: Please help me. I enrolled and was accepted. However, I selected the wrong health plan... I un-enrolled. I waited 3 weeks. I am now trying to re-enroll. The system recognizes me by my SS# and says I already have an account, and won't let me initiate a new one...HOW DO I CHANGE MY PLAN ONCE I'VE ENROLLED? Any help you can provide that will spare me the miserable phone wait would be much appreciated.
Answer: It is not necessary to create a new account and you misunderstood the part about waiting 2 weeks. Login in to your existing Covered California account and select "Terminate Participation" (Click on image to enlarge.) You will directed to select a termination date that is a least 2 weeks from today. If you want the new coverage on March 1st, select a termination date of February 28. Now you should be able to select another plan effective March 1st.