Question: We recently received an e-mail from Covered California saying we have 90 day conditional approval. This is due to not verifying our SSN to our application. My wife and I are both lifelong California residents and had the same SSN for over 50 years. How could Covered California not be able to verify this? Also, I have Blue Shield now thru Covered California and have paid the premium. Could I lose this insurance after 90 days?
Answer: Covered California's enrollment processing system has some bugs, like making illogical requests for verification documents. You can clear this up once you can get through to a Covered California service rep on the phone. They can remove the requirement from your account. The CC phone situation should begin the loosen up this week but there's no rush to resolve this.