Question: I am at the last stage of the enrollment process and for some reasons I receive a message - “Your enrollment could not be processed at this time. Please try again later.” I have been trying for 3 days now and the problem still remains. Two of my friends also have the same situations. We all choose Blue Shield Silver 70 PPO. We are not sure this is a Covered CA technical issue or Blue Shield related.
Answer: This is definitely a Covered California issue, not Blue Shield. Despite the error message, if you were able to select a plan, it is quite possible that your application is complete. Check with Blue Shield at 855-836-9705.