Question: I applied 10/25. Never heard anything from CC. Realized proof of income needed to be uploaded 11/21 when I was just clicking around the site. Uploaded last years taxes with an explanation as to why certain income no longer will apply. No response. I can see the upload in the documents and verification section so I know they have it. People are talking about receiving approval letters or requests for ID, etc., but I have heard nothing. NO secure message either. I can’t get through to CC to ask by phone or chat. Blue Shield has no record of me. My enrollment web page shows BS starting 1/1/2014 although the summary page says enrollment is pending (with conditional eligility). Should I worry that I have heard absolutely nothing? I desperately need insurance in January.
Answer: You shouldn’t be worried, but for your peace of mind call this number at Blue Shield to confirm your coverage - 855-836-9705.