Question: I have submitted over 100 paper applications by mail and fax since Oct 1st. I have yet to get confirmation or any other response from Covered California. What can I do?
Answer: You should start seeing them as new delegation notices in your agent account on Covered California in the next day or so. Covered California staff are are creating online accounts for applicants who already submitted paper applications. All CC is doing is creating the account and delegating the writing agent. The agent will have to complete the applications online from their copy of the paper application. A Covered California spokesperson told me that if delegation notices are not showing up in an agent’s portal by Friday morning, “agents should create a new account for that applicant and enter the entire application online”.