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Covered California and Obamacare related questions from consumers, employers and agents are answered by Phil Daigle with the best information available at the time. Archived entries may no longer be accurate as the Covered California and Obamacare knowledge-base is evolving quickly. TO REQUEST A PERSONAL RESPONSE INCLUDE EMAIL ADDRESS.

Anthem BlueCard Access Out-of State?

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Question: In your answer to a question about getting coverage in FL or CA, there was mention that Anthem Blue Cross would not be honoring Blue Card for ACA-compliant plans. However I looked in the brochure for both the on exchange and off exchange Anthem Blue Cross plans and they both mention Blue Card access (Page 4 of PDF mentions accesss to Emergency and UrgentCare coast to coast using BlueCard. Could you clear up the discrepancy?

Answer: Here is the quote from the brochure to which you referred: “When you’re traveling for work or on vacation, going to the ER or urgent care is probably the last thing you want to happen. However, our plans cover emergency and urgent care in every state through the Blue Cross and Blue Shield Association’s BlueCard® Program. This means you and your family have emergency and urgent care coverage from coast to coast.” The fact is that the Anthem Blue Card formerly covered non-emergency care from any BCBS network provider in another state for the same benefit coverage as if the cardholder were in-network in their home state. I would say that Anthem is a bit disingenuous in stating this as an extraordinary benefit since out-of-network emergency care is covered by all plans.

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