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Covered California and Obamacare related questions from consumers, employers and agents are answered by Phil Daigle with the best information available at the time. Archived entries may no longer be accurate as the Covered California and Obamacare knowledge-base is evolving quickly. TO REQUEST A PERSONAL RESPONSE INCLUDE EMAIL ADDRESS.

Federal Exchange Launches Agent Training

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Question: There is a new website for agent training. Is this for CA agents or do we wait for covered Ca to get training and is just for the states without their own exchanges?

Answer: The Federal Facilitated Marketplaces (FFM) launched their online agent training for their exchanges in 33 states last Friday. California agents can take the training and be certified to participate in the FFMs, but it will not count for Covered California certification. The entire FFM training and exams can be completed online within 4 hours. Which raises the question: why is Covered California making is so difficult and why are they not making the training available sooner? You don’t have to be paranoid to wonder if they are deliberately constraining the number of agents able to participate, at least in the early going.


Only for agents who do business in other states.

What is the advantage for a California Agent/Broker completing this FFM training?

In addition, the most ominous occurance is that MICHAEL LUJAN, THE AGENTS FRIEND is resigning effective august 9 2013 from a management position with COVERED CALIFORNIA. The other major screw up is DOUBLING UP ON THE OPEN ENROLLMENT PERIODS WITH MEDICARE. Poor planning or ON PURPOSE.?

Agent registration for Covered California agent certification training is scheduled to start on August 19, 2013. You may pre-register at https://coveredcaagent.pinnacletpa.com/

While I understand that there a few things that will be undone or incomplete, I can not even get what my required courses must be from your web site / advice sheet. I am CA licensed, NPN registered, and CRD registered. Where should I be looking? Dave Stepek CA Lic No 0D78759


I differ with your last comment above: “You don’t have to be paranoid to wonder if they are deliberately constraining the number of agents able to participate, at least in the early going.” I think we do have reason for concern, not paranoia. They have not released full rates and benefits for all products - individual or group. They have not released commissions (nor the carriers) for any products. They are requiring 3 times the time to certify. They are a month behind the Fed release of certifying requirements/site (critical given Senior Certification). They are requiring in class room, vs online certification. Then you add to this that Michael Lujan is resigning, the only agent/experienced person I know of connected to CoveredCA. These are just a few of the things that come to mind!

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