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Covered California Q&A

Covered California and Obamacare related questions from consumers, employers and agents are answered by Phil Daigle with the best information available at the time. Archived entries may no longer be accurate as the Covered California and Obamacare knowledge-base is evolving quickly. TO REQUEST A PERSONAL RESPONSE INCLUDE EMAIL ADDRESS.

Authorized Representative

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Question: Can third party complete an application for Covered California on behalf of the applicant, like a family member or friend? What about an agent?

Answer: Yes. Federal regulations indicate that consumers may designate an Authorized Representative to act on their behalf by signing an application on the individual’s behalf, submit an update or respond to a redetermination, receive copies of the individual’s notices and other communications from Covered California, and act on behalf of the individual in all other matters with Covered California. (1) Authorized Representative is valid until the consumer modifies the authorization; (2) Consumer must notify the Authorized Representative and Covered California that the representative in no longer authorized to act on the consumer’s behalf; or (3) Authorized Representative notifies the consumer and Covered California that they no longer are acting in such capacity.


Do you have a link to a form to designate a representative?

I have submitted my online application on 1/24/14. I have tried customer service several times and have remained on hold for hours or recording says due to heavy volume call local representative. Ive called certified representative number and get recording that if you are a consumer you must call the customer service # 800 300-1506 & 800 787-9159 which is the original number I have been calling.

All I want is to talk to someone about my application and to get some idea on when I will be approved. I’ve checked status online and it says pending. However, since its been 3 weeks now and i’m concerned since I was laid off and have no insurance at this time. Cobra is far to expensive.

Can you please help or give me a number that I can talk to someone.

Thank you!

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