Speak with a Covered California certified agent! Call (888) 413-3164 or Shop Online Now

Shop and Compare

California Health Insurance Plans and Rates

It's easy. Just enter your zip code.

Covered California Q&A

Covered California and Obamacare related questions from consumers, employers and agents are answered by Phil Daigle with the best information available at the time. Archived entries may no longer be accurate as the Covered California and Obamacare knowledge-base is evolving quickly. TO REQUEST A PERSONAL RESPONSE INCLUDE EMAIL ADDRESS.

Covered California Assister Help Desk

By on | 10 Comments

Question: What do I need to do to become a representative enroller and do community outreach in hispanic areas?

Answer: Your assistance will be very much appreciated and needed. Please contact the Covered California Assister Help Desk at 888-402-0737 or e-mail assisterinfo@ccgrantsandassisters.org.


I was on Obama care but last Dec. I was notified because my Dad didn’t make enough I was switched to Covered California. ( I’m blind and can’t go out and my Dad is 88 yrs old and can barely drive.) I enrolled and waited. It’s now been 5 months and nothing? I’ve called and every time they give me another number to call. I leave messages but they never call back. I have medications that I need and now have to pay with our food money. We are on a limited budget. So this is hurting us to no end. Is there a lawyer or someone who can help????? Please!!!!!!!!

I attended the 3-day Enhanced Certified Enrollment Counselor Training Session held at San Diego, CA last Feb. 19, 20 & 21. I failed the test and I would like to retake it thru the website. I couldn’t get in to the exam. I don’t have a password. Please guide me accordingly.

I got my account and picked a plan before March 15. I got congratulations and assurance that I’d be getting my premium within five days.

I haven’t heard a peep about it since then. I even called (that same day) to cancel my current health insurance policy. But today, March 19, I got a bill for my usual unaffordable policy and have heard nothing from Covered CA!

What secret hoops do I have to jump through to get this ball rolling?

I wrote everything down. user name; password; special questions; special answers. The web site says there is no such user name or password. Maybe it is easier to just pay the fine. The government needs to make their money somehow. I wish i could get back all the wasted time i have spent trying to be legitimate.

My problem is the website itself.I forgot my user name but there is noway to recover it.I cant get back onto covered California because of it.I can recover my password of I could eneter my user name but since I don’t remember it I can not use the website at all.What kind of website would not let you recover your user name Do they think everybody remembers there user name and password….this is the worst website I have ever been on….Tell me how I can recover my password …..I cant get anybody on the phone its been weeks since they even answer they all tell you no more phone calls today….what a bunch of craziness this is…is everybody out to lunch….

Been out of work for over a year. Trying to get health insurance and can’t get ahold of a real person. don’t know what else to do FRUSTRATING.

I went to covered ca. And started an account,then forgot what ” username ” now I can’t start over HELP ! Please

I just wanted to thank Phil for all his work and for his insightful answers which are also easy to understand. It is very refreshing to find basic information about a government program without having to wade through megabytes of codicils and “bureaucracy-speak”.

To Whom it may concern:

I live in san jose ca but wanted to help my fellow filipinos and other people about the new rules of obamacare.

Thank you, Rizalyn

Assistors and navigators are going to play a huge role in the success of health care reform. Without a large enrollment percentage, covered California may fail and end up costing the state millions of dollars…

Leave a comment

Do You Have California Health Insurance Questions?

Ask An Expert

View Previous Questions
Call Us at (888) 413-3164

© 2022 California Health Benefit Advisers, LLC
Home / About / Start Shopping / Ask a Question

“Covered California,” “California Health Benefit Exchange”, and the Covered California Logo are registered trademarks or service marks of Covered California, in the United States. This web site is owned and maintained by California Health Benefit Advisers, LLC, which is solely responsible for its content.