Question: What is the Echange board doing about the navigator program?
Answer: The issues surrounding the Navigator Program are on the back burner. The Exchange Board expects to begin addressing Navigator issues sometime in the spring of 2012. We also await more direction from Health and Human Services (HHS). The Affordable Care Act (ACA) states that the “Secretary (HHS) shall establish standards for navigators… including provisions to ensure that a navigator is licensed if appropriate.” How specific the proposed HHS regulations are will significantly affect this question.