Question: We applied on the CoveredCA website on November 1st and still have not received an invoice from Blue Shield. Should we contact Blue Shield directly or what other actions should we take to determine our status. Covered CA website indicates that our enrollment is complete.
Answer: Covered California has yet to install a working data link to the carriers to transfer applications to them. The carriers get a report from CC on the number of applications processed for them, but CC has yet to send application one. So in your case, Blue Shield does not know that you have applied, much less be in a position to confirm your coverage and send you an invoice. This will get resolved eventually, but it’s a huge bottleneck, particularly because so many paper applications have been submitted.